INTERNET SERVICE PROVIDER (ISP) REBATE PROGRAM
ISP Rebate Procedure
Internet Service Provider (ISP) rebate checks are issued per household twice per year (Fall and Spring). Each family will receive their actual cost of internet up to and not to exceed $35 per month for each month their student attends Agora.
The Internet bill must include the following information:
- Name
- Address
- Cost of internet service (individual or bundled)
- Service dates
- Fall: One bill for any month from September through December 2023
- Spring: One bill for any month from January through June 2024
Please note if any of the above information is missing, you will be asked to resubmit your bill. It is advised that you regularly check the email address listed on your Sapphire SIS account for an email from the ISP Department.
Requirements:
The Legal Guardian is required to fill out one ISP Rebate Submission form per family and submit all of the pages of one Internet bill for any month during each rebate period via the Sapphire SIS. Internet bills submitted by email, fax, mail or Agora Staff members will not be accepted.
Deadlines
ISP Rebate Checks are mailed at specific times throughout the year:
- The September, October, November or December bill for the Fall Rebate is due by January 5, 2024.
- Fall rebate checks (September through December 2023) will be mailed at the end of January.
- If you miss the January deadline, or need to submit additional information to Agora, your check will be mailed at the end of March.
- The January, February, March, April, May or June bill for the Spring Rebate is due by June 5, 2024.
- Spring rebate checks (January through June 2024) will be mailed at the end of June.
- If you miss the June deadline or need to submit additional information to Agora, your check will be mailed at the end of September.
Reasons why your check may be delayed
Families are also required to have the following documents for enrollment for each student within the household:
- Up-to-date immunization record(s)
- Results of yearly health screening(s)
- Proof of residency and notification form(s) with the current address
The ISP checks of families who are asked to submit updated or missing information by either our Nursing Department, Enrollment Department, or Address Change Department will be placed on hold until the necessary information has been received and approved by the appropriate department. The ISP check will be issued the next scheduled mailing after the hold is removed by the appropriate department.
Still have questions?
All questions or concerns must be in writing in an email to [email protected].