INTERNET SERVICE PROVIDER (ISP) REBATE PROGRAM
ISP Rebate Procedure
Internet Service Provider (“ISP”) rebate checks are issued per household. Each family will receive the actual cost of internet up to, and not to exceed, $35 per month for each month their student attends school for at least ten (10) school days.
The Legal Guardian is required to submit only one entire internet bill for any month during each semester via Sapphire. The following information is required on the internet bill:
- Name (Must match Legal Guardian or Learning Coach name in Sapphire)
- Service Address (Must match Legal Guardian or Learning Coach address in Sapphire)
- Itemized cost of internet service (individual or bundled)
- Service dates
Please note if any of the above information is missing, you will be asked to resubmit your bill. It is advised that you regularly check the email address listed on your Sapphire SIS account for an email from the ISP Department.
Requirements:
The Legal Guardian is required to fill out one ISP Rebate Submission form per family and submit all of the pages of one Internet bill for any month during each rebate period via the Sapphire SIS. Internet bills submitted by email, fax, mail or Agora Staff members will not be accepted.
Deadlines
- Summer School or Extended School Year – One bill for any month from July – August, 2026.
– Application portal for the Summer semester will permanently close on September 1, 2025. - Fall – One bill for any month from September through December, 2025.
– Application portal for the Fall semester will permanently close on January 1, 2026. - Spring – One bill for any month from January through June, 2026.
– Application portal for the Spring semester will permanently close on June 1, 2026.
The checks are mailed to the Legal Guardian on the following schedule:
- Summer semester (if in attendance) checks will be mailed at the end of September.
- Fall semester checks will be mailed at the end of January.
- Spring semester checks will be mailed at the end of June.
There will be no grace period to submit an application for reimbursement.
Reasons why your check may be delayed
Families are also required to have the following documents for enrollment for each student within the household:
- Up-to-date immunization record(s)
- Results of yearly health screening(s)
- Proof of residency and notification form(s) with the current address
The ISP checks of families who are asked to submit updated or missing information by either our Nursing Department, Enrollment Department, or Address Change Department will be placed on hold until the necessary information has been received and approved by the appropriate department. The ISP check will be issued the next scheduled mailing after the hold is removed by the appropriate department.
Still have questions?
All questions or concerns must be in writing in an email to [email protected].